We do not test on animals and are proud to say a majority of our products are vegan!
What is the difference between Mineral Eye Dusts and Dazzle Dusts?
Dazzle Dusts are a combination of extremely fine cosmetic glitter and pigments.
Mineral Eye Dusts are loose pigments. Most of our Mineral Eye Dusts are ultra shimmery!
What is the best way to apply Loose Glam Dust or Radiant Glitter?
We recommend applying your Dazzle Dusts as you would loose glitter. Apply them with glitter glue or primer to prevent creasing, to intensify the pigmentation, as well as build color! You can use glitter glue or primer with your Mineral Dusts as well. We prefer to apply our Mineral Eye Dusts with a wet brush. Spritz some water on your shadow brush and watch the shimmer come to life!
What shades of the Loose Glam Dusts/Dazzle Dusts collection are vegan?
List of Vegan Loose Glam Dusts/Dazzle Dusts:
Loose Glam Dust
All Radiant Glitters
What is the difference between Liquid Matte Lipsticks and Liquid Lipsticks?
Our Liquid Lipsticks do not have a matte finish. They are ultra creamy and have a semi glossy finish. Our Liquid Matte lipsticks apply like silk and with a velvety matte finish.
IMPORTANT NOTE ABOUT SHIPPING:
Please keep in mind we are not responsible for lost, stolen, misplaced or delayed shipments. Customers will need to open a case with USPS to open an investigation.
SADLY, IF YOU PROVIDE AN INCORRECT OR INCOMPLETE ADDRESS WE WON'T TAKE RESPONSIBILITY FOR SHIPPING COSTS. FALSE CLAIMS OF MISSING PACKAGES WON'T BE HONORED. MEANING IF USPS OR UPS CONFIRMS DELIVERY OF YOUR PACKAGE BUT CLAIMS OF NOT RECEIVING PACKAGE ARE RECEIVED BY SMOLDER COSMETICS, WE WON'T GIVE A REFUND.
WE ARE NOT RESPONSIBLE FOR CUSTOMS CLEARANCE, DELAYS OR COMPLIANCE. PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE TO ENSURE THAT YOUR ORDER COMPLIES WITH LOCAL CUSTOMS REGULATIONS• INTERNATIONAL ORDERS ARE SHIPPED VIA USPS.
Shipping charges do not include duties or taxes. By law we are required to disclose the full value of the package contents. Please check with your local customs office for detail information.
INTERNATIONAL: International orders may be subject to import taxes and/or customs duties by your country's customs department upon arrival. Note, Smolder Cosmetics is not responsible for any customs or duty fees, nor will be reimbursed. Please contact your local customs office for more information.
How much is shipping?
Flat Rate Domestic shipping: $3.75 USD
Flat Rate International shipping: $12 USD
All packages include a tracking number and can be tracked on www.usps.com.
What is Smolder Cosmetics’ Return Policy?
Due to the nature of our products, all sales are final. We do not offer refunds or exchanges due to the fact that products cannot be resold for health and sanitary purposes.
However, if in the unlikely event your glam goodies arrive damaged or beat up during shipping please email our team at firstname.lastname@example.org to be sent a replacement.
How do I care for my Jewel found in my Jewel Bomb?
Here are some suggestions to extend the life of your hidden treasure.
• Avoid high humidity.
• Make sure your hands are clean when handling the jewelry.
• Avoid lotion, makeup, or perfume from touching jewelry.
• Clean and dry your treasure gently.
Store your treasure in a pouch or with other gold-plated jewelry. Other metals may cause each other to tarnish.